Store Policies
Eye Spy Supply Store Policies
At Eye Spy Supply, we combine 20 years of security industry experience with the integrity of an 8-year U.S. Army veteran. Our policies are designed to be fair, transparent, and professional.
Quick Navigation:
Shipping & Delivery
- Speed: Most orders placed before 2 PM CST ship the same business day.
- Free Shipping: We offer free domestic ground shipping on all U.S.A. orders.
- Discretion: All packages are sent with signature required. We ship in plain, unmarked packaging to maintain your privacy.
- International: We currently ship to the USA, US Territories, and Canada.
Professional Return Policy
Because surveillance equipment is often mission-specific, we maintain a strict 30-day return policy.
- Refunds: Available within 30 days of delivery.
- Store Credit: Available within 30 days of delivery.
- Non-Returnable Items: Software, SD cards, body-worn gear, GPS trackers, and bug detectors are final sale.
>>>>Click here to Request an RMA<<<<<
Privacy & Data Security
- Secure Shopping: Our site uses 128-bit SSL encryption.
- Confidentiality: We will never sell or distribute your personal information to third parties.
Warranty & Support
- Standard Protection: Every product is covered by a 90-day Eye Spy Supply warranty.
- Expert Assistance: Our team of security veterans is available to assist with troubleshooting via phone or email.
Useful Links
Contact Our Team
Email: support@eyespysupply.com
Phone: 888-234-4579 (10 AM - 5 PM CST)
Mail: 8553 N. Beach ST, Suite 149, Keller, TX 76244